Contact us

Curious about something? Whatever your question, you’re warmly welcome to reach out. Fill in the form below and we’ll reply as soon as we can.

Our store offers botanical smokes without tobacco or nicotine. All products and services are listed with name, description, and current price in our shop.

All prices are displayed in Swedish kronor (SEK) and are inclusive of VAT (25% unless otherwise stated). You can change the currency through the button on the upper right. Applicable VAT rates for digital services follow current legislation. Any shipping costs are additional and will be specified at checkout.

FAQ

The name Kashubi is connected to our founder Elisabet’s own heritage. It comes from the Kashubians, a distinct ethnic group from northern Poland in the region of Kashubia.

The Kashubians have their own distinct language, culture, and identity, separate from the broader Polish tradition. They are also known for their deep herbal knowledge and folk healing practices, rooted in a region where smoking herbs and flowers once belonged as much to medicine and ritual as to everyday life. The name is a tribute to both this cultural heritage and Elisabet’s own roots.

Yes. Kashubi products are approved by the Swedish Public Health Agency and registered for sale within the EU. Our Botanical smokes are made from wild-grown, researched plants that are either organically cultivated by us or sourced from trusted small-scale growers. They are all legal plants and don’t contain any mind-affecting substances.

Kashubi smokes are made from carefully balanced blends of organic herbs and flowers. They are completely free from tobacco, nicotine, and any mind-affecting substances.

Each blend is designed to offer a more intentional smoking ritual, focused on plants rather than stimulants or addictive ingredients.

All Kashubi smokes are handcrafted in Södermanland, Sweden. Some herbs are gathered by hand in Swedish forests, while others come from small-scale local growers devoted to organic cultivation and care for the growing process.

Among the growers we collaborate with are Niklas Karlsson at Arkadien https://arkadien.co/ and Johan Nilsson at Möllan https://www.mollan.dk/.

Everything we use is organically grown, either from our own cultivation or from trusted small scale growers. 

Legally, there is no age restriction for botanical smokes in Sweden, as the Kashubi Smokes are completely free from both tobacco and nicotine. This also means that retailers do not require a special license to sell the product.

Still, we have chosen to apply an 18+ age limit on our website. Although our blends contain no tobacco or nicotine, they are intended to be smoked and may be perceived in a similar way to traditional cigarettes.

When any organic material is burned and inhaled, it produces carbon monoxide. For that reason, Kashubi products carry a warning label in accordance with regulations.

Botanical smokes do not contain tobacco or nicotine, and are therefore a non-nicotine alternative to traditional cigarettes. We believe they can be seen as a more gentle alternative to products made from heavily processed tobacco.

Kashubi products are approved by the Swedish Public Health Agency, though the effects of long-term heavy consumption have not yet been fully studied.

Yes, we do. Feel free to reach out if you have any questions about our products or whether we’re able to ship to your country hello@kashubi.com.

Kashubi is created for those who want to quit tobacco and move away from nicotine, as well as for those who simply want to preserve the ritual of smoking in a reimagined form.

The smokes are free from both nicotine and tobacco, which offers an alternative that removes addiction while keeping the familiar experience and moment of pause that smoking can represent.

Returns, Warranties & Delivery

Returns: You may return unopened and sealed products within 14 days of receipt without giving any reason. For hygiene and safety reasons, opened or unsealed products cannot be returned. Return shipping is covered by the customer unless the return is due to a fault on our part.

Complaints: If you have received a defective, damaged, or incorrectly described product, please contact us as soon as possible at hello@kashubi.com. Please include your order number and photos where relevant. We handle all complaints within 5 business days and will offer a replacement or refund in accordance with the Swedish Consumer Sales Act.

In accordance with the Swedish Distance and Off-Premises Contracts Act, you as a consumer have the right to withdraw from your purchase within 14 calendar days from the date you receive the item.

To exercise your right of withdrawal, notify us in writing at hello@kashubi.com before the 14-day period expires. You are responsible for returning the item within 14 days of notifying us. Refunds will be issued within 14 days of our receipt of the returned item.

Orders are dispatched within 1–3 business days of confirmed payment. Standard delivery within Sweden takes 3–5 business days, depending on the chosen shipping method and delivery address. International shipping takes 5-14 business days depending on your country.

Deliveries are handled by your local postal services. Tracking information will be sent to your email address once the parcel has been dispatched. In the event of delays caused by the carrier, we will contact you as soon as we receive updated information.

Delivery is made to the address provided at the time of order. Please ensure your delivery address is correct before completing your purchase – we cannot be held responsible for shipments delivered to an incorrect address provided by the customer.

Damaged or missing deliveries: If the parcel appears visibly damaged upon delivery, please note the damage with the carrier and contact us immediately. If your order has not arrived by the estimated delivery date, please contact us at hello@kashubi.com

Return shipping costs: When exercising the right of withdrawal, return shipping is covered by the customer / us. For approved complaints, return shipping is always covered by us.

Payment is made via Swish in Swedish kronor (SEK) to 123-229 63 82. Before you submit your payment request, we ensure that the following information has been made available to you:

An order confirmation will be sent to your email address immediately upon completed payment.